Shipping policy

Shipping Policy

Last Updated: September 14, 2026

Thank you for shopping with Havenora.

Order Processing

Orders are usually processed within:

1-3 business days

after payment confirmation.

Delivery Estimates

Estimated delivery time:

5-12 business days

Delivery times may vary due to:

  • Carrier delays
  • Weather conditions
  • Holidays
  • Destination restrictions

Tracking Information

Once your order has shipped, tracking details will be sent to the email address provided during checkout.

Incorrect Shipping Information

Customers are responsible for providing accurate delivery information.

If an order cannot be delivered due to incorrect customer information, additional shipping charges may apply.

Lost or Damaged Orders

If your order arrives damaged or does not arrive within a reasonable timeframe, please contact:

steer@havenora.us

We will review the situation and provide assistance.